Privacy policy

Privacy Policy

Last Updated: July 20, 2026

1. About This Policy

SARTOVYN respects the privacy of customers and visitors who interact with our online Store.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

Browse our Website
Create a customer account
Place or attempt to place an order
Contact customer service
Request a return, refund, or replacement
Subscribe to marketing communications
Submit a review or other content
Interact with our advertisements or social-media content

In this policy:

“SARTOVYN,” “we,” “us,” and “our” refer to the operator of the SARTOVYN online Store.
“Website,” “Store,” and “Services” refer to our website, checkout, customer accounts, communications, and related ecommerce services.
“You” and “your” refer to customers, visitors, account holders, and other individuals whose information we process.

By using the Services, you acknowledge the practices described in this Privacy Policy.

2. Information You Give Us

We may collect information that you voluntarily submit through the Store or when communicating with us.

Contact Details

This may include:

Full name
Email address
Telephone number
Billing address
Delivery address
Country or region
Other information included in your message

Account Details

When customer accounts are available, we may collect:

Account login information
Saved delivery addresses
Order history
Wishlist or saved-product activity
Communication preferences
Account settings

You are responsible for keeping your login credentials confidential.

Purchase and Order Details

When you place or attempt to place an order, we may collect:

Products selected
Size, color, quantity, and variation
Order value
Discount or promotional information
Billing and delivery information
Payment status
Fulfillment status
Shipping and tracking records
Return, exchange, and refund history

Payment Information

Payments are handled through authorized payment processors and financial-service providers.

Those providers may collect information such as:

Payment-card details
PayPal or other payment-account information
Billing information
Transaction-verification information
Fraud-prevention data

SARTOVYN generally receives limited transaction information, such as the payment status, payment method, billing name, and a partially masked account or card number.

We do not intentionally collect or store complete payment-card numbers or card security codes on our own servers.

Customer-Service Information

When you contact us, we may collect:

Your order number
Product details
Size or fit questions
A description of your concern
Photographs or videos of an item
Images of labels, tags, packaging, or shipping labels
Return or refund information
Records of correspondence with our support team

Please do not send passwords, complete payment-card information, authentication codes, or unnecessary sensitive documents by ordinary email.

Reviews and Customer Content

When you submit a review, rating, photograph, comment, survey response, or suggestion, we may collect:

Your name or display name
Review content
Product rating
Photographs or videos
Submission date
Information indicating whether the review relates to a verified purchase

Content you choose to publish may be visible to other Website visitors.

3. Information Collected Automatically

When you visit or use the Website, we and our technology providers may automatically collect information about your device and activity.

This information may include:

Internet Protocol address
Browser type and version
Device type
Operating system
Language and regional settings
Approximate location based on IP address
Referring website, search result, or advertisement
Pages and products viewed
Search terms entered
Links and buttons selected
Shopping-cart activity
Checkout progress
Date and time of access
Session duration
Cookie identifiers
Analytics or advertising identifiers
Interactions with marketing emails

This information may be collected through cookies, pixels, tags, browser storage, log files, and similar technologies.

4. Information From Other Organizations

We may receive personal information from companies that support our Store and business operations.

These sources may include:

Ecommerce and website-hosting providers
Payment processors
Banks and card networks
Shipping carriers
Fulfillment facilities
Product suppliers
Fraud-prevention services
Customer-support providers
Email and communication platforms
Analytics providers
Advertising platforms
Social-media services
Product-review services

For example, a carrier may provide tracking information, while a payment provider may confirm whether a transaction was approved or declined.

5. How We Use Personal Information

We may use personal information for the purposes described below.

Process and Fulfill Orders

We may use information to:

Review and accept orders
Process and verify payments
Confirm product availability
Prepare products for shipment
Coordinate delivery
Send order confirmations
Provide tracking updates
Manage split shipments
Process cancellations, returns, replacements, and refunds

Provide Customer Assistance

We may use information to:

Respond to product questions
Provide general size or fit guidance
Locate an order
Investigate a missing or damaged parcel
Review defective or incorrect-item reports
Process a return request
Resolve complaints or payment concerns
Maintain records of customer communications

Operate Customer Accounts

We may use account information to:

Register and authenticate customers
Display order history
Save addresses and preferences
Maintain wishlists
Protect accounts from unauthorized use
Send account-related notifications

Improve Our Products and Store

We may analyze information to:

Understand how visitors use the Website
Improve navigation and checkout
Identify technical errors
Evaluate product demand
Improve product descriptions and size information
Measure customer satisfaction
Develop future collections
Personalize parts of the shopping experience

Maintain Security

Information may be used to:

Detect suspicious transactions
Prevent payment fraud
Protect customer accounts
Investigate abusive returns or chargebacks
Prevent promotional misuse
Maintain Website security
Enforce our Terms of Service
Protect customers, SARTOVYN, and other parties

Communicate With You

We may use contact information to send:

Order confirmations
Payment-status messages
Shipping and tracking notifications
Return or refund updates
Customer-service responses
Account-security messages
Product-safety information
Material updates to our policies or Services

These operational communications are different from promotional marketing messages.

Marketing and Advertising

Where permitted by law and consistent with your choices, we may use information to:

Send promotional emails
Announce new products or collections
Recommend products
Provide special offers
Measure marketing performance
Create advertising audiences
Display advertisements based on interests or prior Store activity

You may unsubscribe from promotional emails at any time. Opting out of marketing does not prevent us from sending necessary messages about orders, payments, deliveries, accounts, security, or customer-service requests.

Legal and Administrative Purposes

We may process information to:

Comply with legal obligations
Maintain tax and accounting records
Respond to lawful government requests
Investigate violations of our policies
Establish or defend legal claims
Complete audits
Support a merger, acquisition, restructuring, financing, or sale of business assets

6. Legal Bases for Processing

Where applicable law requires a legal basis, we may rely on:

Performance of a contract: Processing is necessary to complete an order, deliver a product, or provide requested support.
Consent: You have agreed to an optional activity, such as promotional email or certain cookies.
Legitimate interests: Processing supports reasonable business purposes, including security, fraud prevention, Website improvement, and customer service.
Legal obligations: Processing is required for tax, accounting, consumer-protection, product-safety, or other legal requirements.
Legal claims: Processing is necessary to establish, exercise, or defend a legal right.

Where processing is based on consent, you may withdraw consent subject to applicable law.

Withdrawal does not affect processing that occurred before the withdrawal.

7. How We Disclose Information

We may disclose personal information to the following categories of recipients.

Ecommerce and Hosting Providers

We may use third-party platforms to provide:

Website hosting
Shopping-cart functions
Checkout
Customer accounts
Store security
Analytics
Privacy-preference tools

These providers may process information to operate and improve the services supplied to us.

Payment Providers

We disclose necessary billing and transaction information to:

Payment processors
Banks
Card networks
PayPal
Fraud-prevention providers
Other financial-service companies

These organizations process information according to their own terms and privacy notices.

Fulfillment and Delivery Partners

We may provide information to:

Product suppliers
Warehouses
Fulfillment facilities
Parcel carriers
Customs service providers
Return-processing facilities

Information disclosed may include your name, delivery address, telephone number, email address, order contents, and delivery instructions.

Business and Technology Providers

We may work with providers that support:

Website operation
Cloud storage
Cybersecurity
Customer support
Email delivery
Product reviews
Data analysis
Advertising
Returns administration
Fraud detection
Business consulting

These providers receive information only as reasonably necessary to perform the relevant service.

Advertising and Analytics Providers

When analytics or advertising tools are enabled, third parties may collect or receive information through cookies, pixels, tags, and similar technologies.

They may use information to:

Measure Website activity
Evaluate advertising performance
Connect purchases with marketing campaigns
Create advertising audiences
Display interest-based advertisements
Understand activity across websites or services

Under certain U.S. state privacy laws, some of these disclosures may be described as a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is paid directly for the information.

Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers when reasonably necessary.

Legal and Government Recipients

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to a subpoena, court order, or lawful request
Investigate fraud or unlawful conduct
Protect the safety of customers or others
Protect SARTOVYN’s rights or property
Enforce our agreements and policies

Business Transfers

Information may be transferred or disclosed in connection with:

A merger
An acquisition
A restructuring
Financing
Bankruptcy
A sale of assets
A change in business ownership

The recipient will be responsible for handling personal information according to applicable law.

8. Sale, Sharing, and Targeted Advertising

SARTOVYN does not sell personal information in exchange for direct monetary payment.

However, depending on the advertising and analytics tools enabled on our Website, some disclosures may be legally classified as:

Sale of personal information
Sharing for cross-context behavioral advertising
Targeted advertising
Advertising-related profiling

Eligible individuals may have the right to opt out of these activities.

Available methods may include:

Using our Your Privacy Choices page
Adjusting available cookie settings
Enabling a legally recognized browser privacy signal
Contacting us at service@iaznaaz.shop

An advertising opt-out does not disable technologies reasonably necessary for shopping-cart functions, account security, checkout, fraud prevention, payment processing, or order fulfillment.

9. Cookies and Similar Technologies

Cookies are small data files stored through a browser or device. Similar technologies may include pixels, tags, browser storage, scripts, and software development kits.

We may use these technologies for the following purposes.

Essential Cookies

Essential cookies support functions such as:

Maintaining a shopping cart
Completing checkout
Authenticating accounts
Processing payments
Protecting Website security
Preventing fraud
Recording privacy choices

Blocking essential cookies may prevent parts of the Store from functioning correctly.

Functional Cookies

Functional cookies may remember:

Language
Region
Account settings
Recently viewed products
Other Website preferences

Analytics Cookies

Analytics cookies may help us understand:

Which pages are visited
How visitors navigate the Store
Which products receive attention
Whether Website errors occur
How Website performance can be improved

Advertising Cookies

Advertising technologies may be used to:

Measure promotional campaigns
Connect advertising with Store visits or purchases
Create or refine advertising audiences
Display advertisements based on prior Website activity

Ecommerce platforms such as Shopify distinguish between cookies necessary for storefront functions and cookies used for analytics, marketing, and user preferences.

Where required, optional cookies will be used according to the consent choices available in your location.

You may also control cookies through browser settings. Blocking or deleting cookies may reduce Website functionality and may require you to submit your preferences again.

10. Global Privacy Control and Browser Signals

Global Privacy Control, or GPC, is a browser-based signal that may communicate a request to opt out of certain sales or sharing of personal information.

Where required by applicable law, SARTOVYN will treat a recognized GPC signal as an opt-out request for the browser and device transmitting that signal.

California’s Attorney General states that businesses covered by California privacy law must honor a valid GPC signal as a request to stop qualifying sale or sharing activity.

A GPC preference submitted through one browser or device may not automatically apply to another browser, device, or customer account.

Traditional Do Not Track signals do not operate under one universally adopted standard. We respond to browser privacy signals as required by applicable law and as supported by our technology.

11. Marketing Communications

Where permitted, we may send promotional messages concerning:

New collections
Product launches
Discounts
Restocked products
Styling content
Special events

You may unsubscribe by:

Selecting the unsubscribe link included in a marketing email
Adjusting available account preferences
Contacting service@iaznaaz.shop

Commercial emails should accurately identify the sender, avoid deceptive subject lines, include a valid postal address, and provide a functioning opt-out method.

We will process eligible unsubscribe requests as required by applicable law.

After unsubscribing, you may continue to receive operational messages about orders, transactions, deliveries, returns, refunds, or account security.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

Whether you maintain a customer account
Whether an order or return is still open
Tax and accounting requirements
Fraud-prevention needs
Chargeback and dispute periods
Product-safety obligations
Legal claims
Applicable recordkeeping laws

When information is no longer reasonably required, we may delete, anonymize, or securely isolate it.

Information may remain temporarily in backup systems before being overwritten or deleted.

13. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to reduce the risk of:

Unauthorized access
Accidental loss
Misuse
Alteration
Improper disclosure
Destruction

Safeguards may include:

Access restrictions
Authentication controls
Secure data transmission
Specialized payment providers
Fraud-monitoring systems
Technology maintenance
Vendor-management procedures
Internal confidentiality requirements

No Website, transmission method, or storage system can be guaranteed to be completely secure.

You should use a strong password, avoid sharing account credentials, and sign out when using a shared device.

14. Security Incidents

If a security incident occurs, we will investigate the circumstances and take reasonable corrective measures.

Where notification is legally required, affected individuals and relevant authorities will be notified in the form and within the timeframe required by applicable law.

We do not promise one universal notification deadline because legal requirements depend on the location, type of information, and circumstances of the incident.

15. International Processing

SARTOVYN and its service providers may process information in the United States and other countries.

The privacy and data-protection laws of those countries may differ from the laws where you live.

Where required, appropriate legal or contractual measures may be used for transfers of personal information across national borders.

16. Your Privacy Rights

Depending on your residence and applicable law, you may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of qualifying information
Receive a copy of certain information
Object to particular processing
Restrict particular processing
Withdraw consent
Opt out of targeted advertising
Opt out of qualifying sale or sharing
Limit certain uses of sensitive personal information
Appeal a denied privacy request
File a complaint with a privacy regulator

These rights may be subject to legal exceptions.

For example, we may need to retain information to fulfill an order, prevent fraud, maintain financial records, resolve a dispute, or comply with law.

17. Submitting a Privacy Request

To submit a privacy request, contact:

Email: service@iaznaaz.shop
Phone: +1 (585) 424-7452

Please use “Privacy Request” as the email subject and describe the right you wish to exercise.

We may request information reasonably necessary to:

Verify your identity
Locate relevant records
Prevent unauthorized disclosure
Confirm an authorized agent’s authority

Do not send passwords, complete payment-card numbers, card security codes, or authentication codes.

We will process verified requests according to applicable legal requirements.

18. California Privacy Notice

This section applies to California residents to the extent SARTOVYN is subject to applicable California privacy law.

Categories of Information

During the preceding 12 months, we may have collected:

Identifiers and contact details
Customer-record information
Commercial and purchase information
Internet or electronic activity
Approximate geolocation information
Account-login information
Customer-service communications
Product reviews and photographs
Inferences based on shopping activity

The sources, purposes, and recipient categories are explained throughout this policy.

California Privacy Choices

Subject to verification and applicable exceptions, eligible California residents may have rights to:

Know what information has been collected
Access specific information
Request correction
Request deletion
Opt out of qualifying sale or sharing
Limit qualifying use of sensitive information
Receive equal service when exercising a privacy right

Requests may be submitted through our Your Privacy Choices page or by using the contact information in this policy.

Authorized Agents

An authorized agent may submit a request where permitted by law.

We may require proof of authorization and may ask the individual to verify their identity directly.

19. Rights in Other U.S. States

Residents of certain other U.S. states may have additional rights, including:

Access
Correction
Deletion
Data portability
Opting out of targeted advertising
Opting out of qualifying sales
Opting out of certain profiling
Appealing a denied request

We will review each request under the law applicable to the individual and the business.

20. European and United Kingdom Rights

Where European Economic Area or United Kingdom data-protection law applies, individuals may have rights concerning:

Access
Correction
Erasure
Restriction
Objection
Data portability
Consent withdrawal
Automated decision-making
Complaints to a supervisory authority

The availability of a right may depend on the purpose and legal basis of processing.

21. Children’s Privacy

The SARTOVYN Store is designed for a general adult audience and is not directed to children under 13.

We do not knowingly collect personal information online directly from children under 13 without legally required parental authorization.

The U.S. Children’s Online Privacy Protection Rule applies to child-directed online services and to general-audience services with actual knowledge that they collect personal information from children under 13.

A parent or legal guardian who believes that a child has provided personal information may contact:

service@iaznaaz.shop

We will review the request and take appropriate action, which may include deleting the information.

22. Automated Fraud Screening

Payment processors and fraud-prevention providers may use automated systems to assess transaction risk.

These systems may consider:

Billing information
Delivery information
Device data
IP address
Payment activity
Transaction history
Information provided by financial institutions

An order may be delayed, declined, or referred for additional review when suspicious activity is detected.

Where applicable law grants rights concerning automated decisions, you may contact us for further information.

23. Third-Party Websites

The Website may contain links to independent websites, social-media platforms, payment services, or applications.

These third parties maintain their own terms and privacy practices.

SARTOVYN does not control how an independent third party collects, uses, retains, or protects information after you leave our Website.

Review the relevant third party’s privacy notice before providing personal information.

24. Changes to This Privacy Policy

We may update this Privacy Policy when our:

Business practices change
Website features change
Service providers change
Advertising tools change
Legal obligations change
Data-processing activities change

The current version will be posted on this page with a revised “Last Updated” date.

Where required, we will provide additional notice before a material change takes effect.

25. Contact SARTOVYN

Questions, complaints, and privacy requests may be sent to:

SARTOVYN™
600 Jefferson Rd #2
Rochester, NY 14623
United States